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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melody Therrien

June 15, 2024

5  out of  5 rating by Melody Therrien
"I’ve had my car insurance through Jo Ann since I got my license almost 10 years ago. I have always had nothing but great service, and smooth sailing. Not to mention, the goodest boy Cubby there to greet you when you walk in with some puppy love!"
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Jesse Carmichael

June 15, 2024

5  out of  5 rating by Jesse Carmichael
"We've had JoAnn for quite some time now and she always keeps us up to date on the ins and outs of or policy changes. Thank you Jo Ann and staff for being the best!"
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Heather Gaw

June 4, 2024

5  out of  5 rating by Heather Gaw
"Personable. Readily available. Great advice and services. Warm office atmosphere. We have been with Joanne since 2007, and have never looked back, she takes such good care of our needs. She offers regular personalized reviews, and has tailored services to our changing needs throughout the years."
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nicole therrien

May 30, 2024

5  out of  5 rating by nicole therrien
"I've had state farm for years and I have to say, Jo Ann and staff are the best! So friendly and helpful. Cubby is the best greeter around."
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Jennifer Smith

May 22, 2024

5  out of  5 rating by Jennifer Smith
"Jo Ann is extremely knowledgeable about the insurance products offered, and she helped me find the best life insurance for my needs. I trust her and that she has my best interest in mind. Highly recommend."
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Aimee Nieroda

May 18, 2024

5  out of  5 rating by Aimee Nieroda
"Wonderful group of people to work with. Communication and service was beyond exceptional."
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Susan Altieri

May 10, 2024

5  out of  5 rating by Susan Altieri
"The staff was professional and walked me through my policy and helped me with all my insurance needs."
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cindy nicewicz

May 1, 2024

5  out of  5 rating by cindy nicewicz
"I have to give Carolyn L a huge shout out! Thank you so much for all your help and taking all my 100 calls lol you kept my mind at ease and kept me inform throughout my time getting my home owners back up! You were so friendly and professional they are lucky to have you Thank you again Carolyn"
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Kaitlin Conley

April 22, 2024

5  out of  5 rating by Kaitlin Conley
"Good afternoon, my experience calling State Farm today has been extremely simple, quick and most importantly enjoyable. Stephanie DeSpain at State Farm was very very helpful when adding a vehicle onto my current policy. Stephanie gave me several suggestions on what I could add onto my policy such as rental car and was kind enough to provide me a quote with and without the rental car along with a few other additions. Because I hope to pick up my new vehicle this evening, I was worried the insurance may not be ready in time but Stephanie made that happened and even went as far as emailing me a final copy as well as the dealership in a timely manner. I would give her 10 stars if I could! Thank you for a great experience Stephanie. Best, Kaitlin"
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Connie Provencher

April 16, 2024

5  out of  5 rating by Connie Provencher
"Jo Ann Walk is great agent I love work with Jo Ann Walk ."
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Jessica Smith

April 16, 2024

5  out of  5 rating by Jessica Smith
"I have had the most wonderful experience while shopping around for life insurance for myself and my husband. Stephanie DeSpain went above and beyond to find use the coverage/rates that would be the best for us. 10/10 will continue to do business with this amazing team. Thank you ladies."
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karen marinaccio

April 3, 2024

5  out of  5 rating by karen marinaccio
"Great Customer Service! Fast and efficient!"
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Mark LaBianca

March 6, 2024

5  out of  5 rating by Mark LaBianca
"Great customer service!"
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Michael Mike

February 15, 2024

4  out of  5 rating by Michael Mike
"Great people. Quick to respond. Definitely recommend"
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Cynthia Eugenio

February 8, 2024

5  out of  5 rating by Cynthia Eugenio
"I was looking to switch insurance companies and didn’t know quite what to expect doing that. Carolyn was so pleasant to talk to and very knowledgeable. She answered all my questions easily and that helped me feel at ease. Patient and professional."
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Charlie Arakelian

January 16, 2024

5  out of  5 rating by Charlie Arakelian
"Great agency for any small business. Highly recommend! Quick turn around times with COI's and any customer service related inquiries. Proud to do business with them!"
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Race Car Brett

December 20, 2023

5  out of  5 rating by Race Car Brett
"So I met up with Carolyn to insure another car I had and she is just so charming and professional at what she does. I highly recommend her when it comes in insuring your car including a gray market car like mine! (Imported from Japan) she also set me up with renters insurance and saved me even more money which was mind blowing! When you do go to visit her, throw in my name and said I sent you! Thank you again Carolyn! You’re awesome! -Brett"
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Patricia Drumm

November 29, 2023

5  out of  5 rating by Patricia Drumm
"JoAnn and her team are always friendly, professional and prompt!"
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Edie Walters

November 13, 2023

5  out of  5 rating by Edie Walters
"Great customer service and very knowledgeable! Would highly recommend anyone looking for new insurance or looking for a change, transfer you won’t be disappointed!!"
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Raelynn Cornier

November 8, 2023

5  out of  5 rating by Raelynn Cornier
"Jo Ann Walks team was wonderful to work with when shopping around for life insurance!"
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scott clayton

November 6, 2023

5  out of  5 rating by scott clayton
"I think everyone has the same idea when we think of insurance whether for our home or auto. It’s all the same. I can personally testify that this is not the case!..The Jo Ann Walk State Farm Team has exceeded all my expectations and more. Jo Ann and her team have gone above and beyond all my insurance needs making sure I have the right coverages to protect me, my family and my properties. I only wish I could’ve given 10 stars. For all your insurance needs make sure to go see Jo Ann and her team. They are the best, no question…"
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Hannah Keene

November 3, 2023

5  out of  5 rating by Hannah Keene
"I have been a customer of State Farm for years and love this office!"
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Kari Monteforte

November 2, 2023

5  out of  5 rating by Kari Monteforte
"We absolutely love it here at this State Farm! Jo Ann is like family. Not only is she the best insurance agent, and always handling our insurance needs with the utmost care, she’s also the first to donate to a neighborhood car wash, buy cookie dough to support a student’s PTO, sponsor a baseball team, or just offer help in the neighborhood! Jo Ann’s staff is so friendly and the office feels like your own living room. I never have to worry about being in the best hands when it comes to Jo Ann Walk. I know she always has my back, no matter what time of day I may need her. I would never think of going anywhere else."
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Megan Card

November 2, 2023

5  out of  5 rating by Megan Card
"Joann's Team is wonderful, everyone was very helpful especially Carolyn. She provide me all the information for a life insurance policy. Would highly recommend this office and Carolyn. She was very well versed on the policies and made the sign up process effortless."
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Carol Rishert

October 18, 2023

5  out of  5 rating by Carol Rishert
"I was in a not at fault accident and relied on Stephanie to help me understand what I needed to do. She was professional and helpful. She cared that that had happened to me. She eased my worries and directed me to the right claims people. Great job. Thank you."