Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Eldridge

David Eldridge

December 1, 2025

5  out of  5
rating by David Eldridge
"Got my snowmobile insurance. Was quick and easy to setup. Great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Alyssa Harrington

Alyssa Harrington

November 30, 2025

1  out of  5
rating by Alyssa Harrington
"Update! My flooded basement claim has been open for 9 months. Jo Ann has not assisted with my claim to this day, even though she is copied on the claims correspondence with State Farm where I repeatedly ask for help. Yet her office responded to my initial negative review within 24 hours. Per their request below, I’ve reached out to schedule time to speak with her. We’ll see if she follows up “like a good neighbor” and helps me close my still-open claim."
We responded:
"Hi Alyssa, Thank you for being a valued client over the past few years. We’re sorry to hear that you feel your concerns were not fully addressed. Please know that we have reached out multiple times to offer you an appointment with Jo Ann to discuss any questions or issues you might have, but we haven’t yet heard back from you. Our team is structured to allow each member to focus on their area of expertise to provide the best possible service. It’s standard practice for our team to assist with policy changes, and this approach is not intended personally. Jo Ann truly enjoys meeting with her clients and welcomes the opportunity to address any concerns in person. However, to serve all our clients effectively, we rely on our team’s collaborative support. We appreciate your understanding and remain committed to providing our clients with excellent service. Feel free to reach out if you would like to discuss your issues directly."
Profile photo of Joel Dearing

Joel Dearing

November 24, 2025

5  out of  5
rating by Joel Dearing
"Nicole and the team were able to provide some immediate documentation we needed - very quickly and efficiently. We have been with JoAnn Walk for many years - we always find this agency to be outstanding and very responsive and helpful."
We responded:
"Thank you so much for your kind words and continued trust in JoAnn Walk! We're thrilled to hear that Nicole and the team were able to assist you quickly and efficiently. Your satisfaction means a lot to us, and we look forward to supporting you for many more years to come!"
Profile photo of Ariel Delgado

Ariel Delgado

November 23, 2025

5  out of  5
rating by Ariel Delgado
"Justin has been an exceptional State Farm agent. His patience and willingness to explain everything clearly made the entire process so much easier for me. What really stood out were the thoughtful reminders he sent, they helped me stay organized and get back on track without feeling overwhelmed. Justin truly goes above and beyond for his clients, and I couldn’t be more grateful. Highly recommend working with him!"
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that Justin’s patience, clear explanations, and thoughtful reminders made your experience smooth and stress-free. Going above and beyond for our clients is what we strive for, and it’s wonderful to know Justin delivered just that. We truly appreciate your recommendation and look forward to continuing to support you!"
Profile photo of Corrin- Rose

Corrin- Rose

November 21, 2025

5  out of  5
rating by Corrin- Rose
"Great customer service from Justin the entire process! I made an account online and they called me a few days later to make sure I understood everything and let me know about some good coverages I added on. Definitely happy I left my previous insurance company!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Justin provided excellent customer service and guided you through the process smoothly. It's wonderful to know you're happy with your coverage and your decision to switch. If you ever have any questions or need assistance, we're here for you!"
Profile photo of Race Car Brett

Race Car Brett

November 18, 2025

5  out of  5
rating by Race Car Brett
"If you’re looking for professionalism, Rob is your guy for that! Easy to talk to and he helped take off 3 cars off my insurance policy. First time I talked with him I felt like I’ve known him a while. I can’t wait to work with him in the future when I buy more cars. (Which will be soon) haha. Thanks again Rob! -Brett"
We responded:
"Thank you Brett for your business & you're continued referrals!"
Profile photo of Jessica Poirier

Jessica Poirier

November 17, 2025

5  out of  5
rating by Jessica Poirier
"Justin was very knowledgeable and helpful he did a lot of research for me in order to switch from a previous insurance company to State Farm. I was able to save a lot of money by switching over my Auto ,homeowners and they even included an umbrella policy that I was paying an extra $370 for at a previous insurance company. I had been with this company for 10 years. Very happy I switched and thank you to Justin for helping me"
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Justin was able to provide knowledgeable and helpful service, and that you saved significantly by switching your Auto, Homeowners, and Umbrella policies to State Farm. We truly appreciate your trust after being with your previous company for 10 years, and we're grateful to have you as part of the State Farm family. If you ever need anything else, Justin and our team are here to help!"
Profile photo of Matthew Mandeville

Matthew Mandeville

November 14, 2025

5  out of  5
rating by Matthew Mandeville
"Justin was great to deal with"
We responded:
"Thank you for your feedback! We're glad to hear that Justin provided you with a great experience. If you ever need anything else, we're here to help!"
Profile photo of Amber Badger

Amber Badger

November 14, 2025

5  out of  5
rating by Amber Badger
"I had a couple questions about a payment and some other opportunities through JoAnn Walk-State Farm. I called and spoke with Nicole. She was kind, attentive, knowledgeable, and helped me with what I needed. Thank you Nicole!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Nicole provided you with attentive and knowledgeable service. We'll be sure to pass along your kind words to her. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
Profile photo of Katherine Guerin

Katherine Guerin

November 14, 2025

5  out of  5
rating by Katherine Guerin
"My fiancé and I are in the middle of buying our first home and have been overwhelmed with all the things we need to get in order. Nicole has been such a pleasure to work with! She has had great communication with us and she has made this process so smooth! She is a ray of sunshine and has really helped educate us on the best insurance policies for us. I can definitely tell she has our best interest at heart and that is so reassuring as a first time homebuyer! I HIGHLY recommend Nicole from State Farm !!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Nicole was able to make your first home buying experience smoother and less overwhelming. She truly cares about her clients and it's wonderful to know she was able to guide you through the insurance process with clear communication and genuine support. We appreciate your recommendation and wish you both all the best in your new home! If you ever need anything else, we're here to help."
Profile photo of Justin Shaw

Justin Shaw

November 5, 2025

5  out of  5
rating by Justin Shaw
"Robert Beamon helped me and the whole call took about two minutes to resolve what I needed. I love that I am always greeted with joy and treated with respect through the whole conversation!!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Robert was able to assist you quickly and that you felt welcomed and respected throughout your call. Providing joyful and respectful service is very important to us, and your kind words mean a lot. We look forward to helping you again anytime!"
Profile photo of Kyrianna Christie

Kyrianna Christie

October 30, 2025

5  out of  5
rating by Kyrianna Christie
"Very pleasant experience, everything was broken down to me and made easy to understand."
We responded:
"Thank you so much for your kind words! We're delighted to hear that your experience was pleasant and that we were able to explain everything clearly. If you ever have any more questions or need assistance in the future, we're here to help!"
Profile photo of Kelly Martin

Kelly Martin

October 24, 2025

5  out of  5
rating by Kelly Martin
"Ive been with State Farm for almost 20 years. I have no complaints other than the price. The customer service, however is fantastic. Justin is great and easy to work with."
We responded:
"We truly appreciate your kind words about our customer service and Justin. We're glad to hear he has made your experience easy and positive. We understand that pricing is important, and we’re always here to help you find the best coverage options that fit your needs and budget. Please don’t hesitate to reach out if you ever have questions or want to review your policy. Thanks again for your continued trust!"
Profile photo of Shamel Vasquez

Shamel Vasquez

October 23, 2025

5  out of  5
rating by Shamel Vasquez
"Justin Clark was the best, I was struggling to figure out my car insurance, but he went above and beyond to help me through every step. He made sure I got the best deal for my situation and followed up to make sure everything went smoothly. Couldn’t ask for better service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Justin was able to provide you with exceptional service and guide you through the car insurance process. We pride ourselves on going above and beyond for our clients, and it’s wonderful to know Justin made such a positive impact. If you ever need assistance in the future, don’t hesitate to reach out!"
Profile photo of Jonathan Scabich

Jonathan Scabich

October 23, 2025

5  out of  5
rating by Jonathan Scabich
"Been with JoAnn for many years and always have a great experience with her and her team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Austin

Austin

October 20, 2025

5  out of  5
rating by Austin
"Went in to get home and auto insurance and Justin was proficient with his work, readily available, and down to earth. It was a pleasure to work with him."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Justin provided you with proficient, accessible, and great service. It was a pleasure working with you as well, and we're glad we could assist with your home and auto insurance needs. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Jennifer Keegan

Jennifer Keegan

October 17, 2025

5  out of  5
rating by Jennifer Keegan
"Justin was easy to work with, and he made the whole process quick and easy!"
We responded:
"Thank you for your feedback! We're glad to hear that Justin made the process quick and easy for you. Providing a smooth and hassle-free experience is our goal, and we’re happy Justin delivered that. If you need any further assistance, please don’t hesitate to reach out!"
Profile photo of erick

erick

October 16, 2025

5  out of  5
rating by erick
"Great people!"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!"
Profile photo of Mandy M

Mandy M

October 14, 2025

5  out of  5
rating by Mandy M
"Justin was extremely helpful on getting me car insurance. He's very knowledgeable, answered all my questions & even made follow up calls. Highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Justin provided you with excellent service and made the car insurance process smooth and easy. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out!"
Profile photo of Deborah Booker

Deborah Booker

October 8, 2025

5  out of  5
rating by Deborah Booker
"Very good"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!"
Profile photo of Nancy Crandcandy@cox.net

Nancy Crandcandy@cox.net

October 6, 2025

5  out of  5
rating by Nancy Crandcandy@cox.net
"We recently added homeowners insurance through JoAnn Walk State Farms Insurance Agency. We worked with Justin at the agency. Our experience with Justin was absolutely wonderful! We are usually hesitate to make changes but Justin was able to reassure us that our coverage was the same and in some areas of the policy, it was better. Justin made the process easy for us. It was a pleasure to work with him!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Justin provided you with a wonderful experience and helped make the transition smooth and reassuring. At JoAnn Walk State Farm Insurance Agency, we strive to make every client feel confident and comfortable with their coverage. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
Profile photo of Jessica Swenson

Jessica Swenson

October 6, 2025

5  out of  5
rating by Jessica Swenson
"Justin was incredibly helpful today with my new car insurance policy. I am very pleased:)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Justin was able to assist you effectively with your new car insurance policy. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new policy!"
Profile photo of christina pizzimenti

christina pizzimenti

September 29, 2025

5  out of  5
rating by christina pizzimenti
"It look like 5 seconds if that for the man to help me. I wish I could remember his name because he was amazing and I wanted to hug him because he made it so easy for me to do what I had to do. Thanks State farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you quickly and make the process easy. We’ll be sure to share your compliments with our staff—they’ll be happy to know they made a positive impact. Thanks for choosing State Farm!"
Profile photo of Matteo Donnelly

Matteo Donnelly

September 27, 2025

5  out of  5
rating by Matteo Donnelly
"The experience was quick, easy and smooth to update a new car purchase on my account. Justin Clark a State Farm associate was kind, informative and knowledgeable. He was patient, attentive and available for questions/assistance. I highly recommend Jo Ann State Farm in Enfield CT."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Justin provided you with kind, knowledgeable, and attentive service during your car update. We appreciate your recommendation and are glad you had a smooth and easy experience with State Farm. Thanks for choosing us!"
Profile photo of lorilee radke

lorilee radke

September 24, 2025

5  out of  5
rating by lorilee radke
"Nicole was extremely helpful in answering questions about my policy. Great customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nicole provided you with excellent customer service and was able to assist you with your policy questions. We appreciate your feedback and are here to help whenever you need us!"