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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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madison west

July 3, 2025

5  out of  5
rating by madison west
"Nicole helped so much! Highly recommend!"
We responded:
"Thank you for your fantastic recommendation! We're glad to hear that Nicole was such a big help. We appreciate your support and look forward to assisting you again!"
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Lynn Karowski

July 2, 2025

5  out of  5
rating by Lynn Karowski
"I have felt well taken care of any and EVERY time I have had to call Jo Ann Walk - State Farm Insurance"
We responded:
"Thank you for your kind words! We're so glad to hear that Jo Ann Walk-State Farm has consistently provided you with excellent care and support. Your trust means a lot to us! Thank you for your business & trust!"
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Jenn Olko

July 1, 2025

5  out of  5
rating by Jenn Olko
"Nicole Therrien is a fantastic agent! Knowledgeable and friendly, and asset to the company for sure!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Nicole provided you with knowledgeable and friendly service. She truly is a valuable asset to our team, and we appreciate you recognizing her efforts!"
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Alexander Maceira

July 1, 2025

5  out of  5
rating by Alexander Maceira
"Great experience with Justin Clark made easy and seemless!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Justin made your experience easy and seamless. We appreciate your feedback and look forward to assisting you again in the future!"
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Jennifer Pellegrino

June 25, 2025

5  out of  5
rating by Jennifer Pellegrino
"I had a great experience working with Justin Clark at State Farm! He was incredibly helpful with changing my insurance and made the entire process smooth and stress-free. Justin may be young, but he's already impressively professional, kind, and patient. He took the time to ensure everything was handled correctly and thoroughly. It was an absolute pleasure working with him—I highly recommend Justin!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Justin provided you with such a positive and stress-free experience. He truly takes pride in delivering professional and attentive service, and your kind words mean a lot to him and our Jo Ann Walk State Farm team. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Danielle Martorelli

June 24, 2025

5  out of  5
rating by Danielle Martorelli
"Justin helped me get my insurance binder for my new car in under 5 min. I've had statefarm for years and will continue with them!"
We responded:
"Thank you for your fantastic review! We’re glad Justin was able to get your insurance binder for your new car so quickly and efficiently. We truly appreciate your loyalty to State Farm and look forward to continuing to serve you for years to come!"
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Wayne Ober

June 17, 2025

5  out of  5
rating by Wayne Ober
"I live in Florida. I needed insurance on my Connecticut Condo that I am currently renting out. I spoke with different insurance agencies with no good result. I was told by one of the insurance agents to call a specific State Farm insurance agency. The name I was given was Joann Walk - State Farm. . I called her agency, Ari answered my call. He was very helpful, after worrying about getting insurance, he told me he’d be happy to help. After I answered some questions for him, he was able to give me a price that was a little more than a third of what I had been paying my former insurer. Thanks Ari"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nicole at Jo Ann Walk State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Billy Norris

June 16, 2025

5  out of  5
rating by Billy Norris
"Great staff. Justin helped me switch over to a new policy similar to my old one with a different provider. Explained everything well and was very personable asking me questions to get to know me more. He helped me save money while not losing the coverages I need. I definitely recommend"
We responded:
"Thank you for reviewing Jo Ann Walk State Farm! We’re thrilled to know you had a positive experience with Justin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Juliana Jackson

June 14, 2025

5  out of  5
rating by Juliana Jackson
"I recently reached out to Nicole Therrien from State Farm for an insurance quote, and I was incredibly impressed with the experience from start to finish. The service was absolutely fantastic—prompt, friendly, and highly informative."
We responded:
"Thank you for your review! We are happy to hear you had a great experience with Nicole in our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Justin Chicano

June 14, 2025

5  out of  5
rating by Justin Chicano
"I’ve been with Jo Ann walk for 10+ years and Nicole T. Treated me like a friend not a customer.. I haven’t had customer service like that anywhere in a long time and I’m not the typical customer I have multiple services with State Farm she went above and beyond her duty’s. She reviewed my account like it was her own. I’m highly satisfied with her work ethics!!!!"
We responded:
"Thank you, Justin for being a loyal customer & giving Nicole a shout out. We appreciate you taking the time to review our office & are happy to help with all your insurance needs! "
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Darlene Clark

June 11, 2025

5  out of  5
rating by Darlene Clark
"I’ve been with State Farm forever.. Ari was very helpful today I’m very pleased with my service"
We responded:
"Thank you for being such a loyal customer! We’re glad to know you’re satisfied with the service at Jo Ann Walk State Farm. We’re here to help!"
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Tim Lashway

June 10, 2025

5  out of  5
rating by Tim Lashway
"Very easy to deal with . I was able to explain what I needed and wanted to justin and got just that . I have 3 separate policies all bundled together and it's cost effective this firm is very professional and actually care about there clients. I won't discuss my price but let's say I saved money with them thank you for helping me out"
We responded:
"Thank you for reviewing Jo Ann Walk State Farm! We’re thrilled Justin was able to take care of your insurance needs & give you such a positive experience. Your satisfaction is our top priority! We look forward to continuing to serve you."
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Jennifer Bouchard

June 10, 2025

5  out of  5
rating by Jennifer Bouchard
"I had the pleasure to speak with Nichole T. She helped me understand how the insurance worked. Even with the 50 million questions I gave her she had answers and kept a cool head when I had to ask many questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nichole was able to assist you and provide clarity on your insurance questions. We appreciate your feedback and are here to help whenever you need assistance in the future!"
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Brittany Schaller

June 10, 2025

5  out of  5
rating by Brittany Schaller
"Justin was incredibly helpful in helping me understand my current policy information and ensuring I was getting all applicable discounts!"
We responded:
"Thank you for taking the time to leave such a positive review! We're delighted to hear that Justin was able to assist you with your policy information and help you maximize your discounts. Your satisfaction is our priority, and it's wonderful to know that you had a great experience. If you have any more questions or need further assistance, feel free to reach out!"
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Holly Brewer

June 10, 2025

5  out of  5
rating by Holly Brewer
"Working with Nicole Therrien is a pleasure. She is always quick to respond to all of my business requests and is on top of every change I need in a very timely fashion. She is A++++++.!!!!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that working with Nicole has been a positive experience for you. Her promptness and attention to detail are truly valuable, and we appreciate your recognition of her hard work. If you need any further assistance, please don't hesitate to reach out. Jo Ann Walk - State Farm is here to help!"
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P Banas

June 9, 2025

5  out of  5
rating by P Banas
"I am a customer of Jo Ann and her team for over a decade. I am with the SF for over 20 years. In this time I was only with 2 agents and Jo Ann is one of them. During this time I experienced car damage on a parking lot by unknown driver. My case was handled with understanding and was processed in very professional manner. Recently I need an assistance with documentation for my apartment association. Ari was extremely helpful. He prepared documentation, and was constantly following on case until completed. I highly recommend service of Jo Ann's and her Team."
We responded:
"Thank you for your wonderful review! We truly appreciate your loyalty over the past decade and are thrilled to hear about your positive experiences with our team at Jo Ann Walk - State Farm. It's great to know that we handled your car damage case with understanding and professionalism, and that Ari was able to assist you effectively with your documentation needs. Your recommendation means a lot to us! If you ever need further assistance, please don’t hesitate to reach out. We're here to help!"
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Lynn Sacerdote

June 9, 2025

5  out of  5
rating by Lynn Sacerdote
"Love this office. Jo Ann and her staff know what they're doing and strive every time I visit to make sure that everything I need is taken care of. Super glad to have a local State Farm office with talent as good as this!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you love our office and that our team consistently provides you with excellent service. Your satisfaction is our top priority, and we’re glad to have the opportunity to assist you. If you ever need anything in the future, please don’t hesitate to stop by or reach out. We appreciate your support!"
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Joshua McGugins

June 7, 2025

5  out of  5
rating by Joshua McGugins
"I had the pleasure of working with Justin during the early stages of my home buying journey. As someone new to the process, I really appreciated his patience and guidance during the few times we connected. Although I ultimately decided to take another route due to circumstances beyond Justin’s control, I’m genuinely looking forward to the opportunity to work with him again in the future."
We responded:
"Thank you for sharing your experience! We're glad to hear that Justin provided you with the patience and guidance you needed during your home buying journey. It's understandable that circumstances can change, and we truly appreciate your openness to working with him again in the future. If you have any questions or need assistance down the line, please don’t hesitate to reach out. We look forward to the opportunity to assist you again!"
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David Mercier

June 6, 2025

5  out of  5
rating by David Mercier
"Spoke with Ari of getting help with my drive safe and my policy, he was very respectful and made sure I was aware of the changes that were made and that they were made successfully"
We responded:
"Thank you for your feedback! We're delighted to hear that Ari was able to assist you with your Drive Safe & Save program and policy changes. His respectful approach and attention to detail are what we strive for in our service. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
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daniel zabilanky

June 6, 2025

5  out of  5
rating by daniel zabilanky
"Love State Farm and this agency!! Justin is a great person who is willing to help you any way he can. He made switching policies and getting insurance information a walk in the park, all while doing it in a timely way."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you love State Farm and our agency. It's fantastic to know that Justin made your experience of switching policies and obtaining insurance information so easy and timely. We truly appreciate your kind words and your trust in Jo Ann Walk State Farm. If you ever need further assistance, please don’t hesitate to reach out. We're here for you!"
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Deb James

June 5, 2025

5  out of  5
rating by Deb James
"Justin was amazing. He was knowledgeable, helped us navigate our situation, answered all our questions and was easy to work with. He stayed late to work with us and really made the experience super easy. He was great to work with!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Justin provided you with such a positive experience. His dedication, knowledge, and willingness to go the extra mile truly make a difference. We appreciate you taking the time to share your feedback, and we're here to help whenever you need assistance in the future!"
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SystemError

June 2, 2025

5  out of  5
rating by SystemError
"Justin was great and made changing my policies quick and easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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khamp phimvongsa

May 31, 2025

5  out of  5
rating by khamp phimvongsa
"I have been working with Joann for 2 years and I always receive the best professional service. She works hard to make sure I have the coverage I need at the best price. Her expertise and experience in the insurance industry is first class."
We responded:
"Thank you for your 5-star review! Jo Ann Walk - State Farm is happy to be your good neighbor!"
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Kevin mccrewell

May 30, 2025

5  out of  5
rating by Kevin mccrewell
"Nicole was great to deal with and so knowledgeable! Couldn't imagine a easier process or a better experience. Thanks Nicole!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided you with such a great experience and made the process easy for you. Her knowledge and dedication to her clients are truly commendable. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks again, and we appreciate your support!"
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Kaylah Pellegrino

May 28, 2025

5  out of  5
rating by Kaylah Pellegrino
"Justin was great to talk too! Very personable! Would definitely recommend!"
We responded:
"Thank you for your kind words! We're so glad to hear that you had a great experience talking with Justin. His personable approach makes a big difference, and we appreciate your recommendation. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!"