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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Blais

August 7, 2026

5  out of  5
rating by Joe Blais
"Matt at State Farm was fantastic to work with! He was friendly, knowledgeable, and took the time to answer all of my questions while helping me with an insurance quote. He made the entire process easy and stress-free. I really appreciated his excellent customer service and would highly recommend reaching out to him if you need insurance assistance."
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Emma Koseski

August 6, 2026

5  out of  5
rating by Emma Koseski
"Had a minor error in my policy and not only did Joanne and her team work tirelessly to resolve the issue, they also communicated thoroughly throughout the entire process. I love working with an agent who is able to take accountability for human error and provide excellent customer service through the process. Joanne and her team are incredibly supportive, trustworthy, and accountable."
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Akiskay

July 31, 2026

5  out of  5
rating by Akiskay
"Was looking for car insurance , Anthony was the one I worked with and he was very knowledgeable , told him my needs and quickly narrowed down a solid car insurance coverage. Genuine, professional, knowledgeable would recommend working with him."
We responded:
"Thank you for your wonderful review! We're so glad Anthony was able to find the right auto coverage for your needs while providing genuine, professional, and knowledgeable service. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your recommendation!
"
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David Martin

July 31, 2026

5  out of  5
rating by David Martin
"Great customer service and the agent was awesome."
We responded:
"Thank you for your kind words! We're so glad you had a great experience and received awesome customer service. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your support!
"
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Trenten Brown

July 21, 2026

5  out of  5
rating by Trenten Brown
"You can’t go wrong working with Anthony. He was very easy to work with, answered all my questions, and explained everything thoroughly. Would recommend!"
We responded:
"Thank you for your kind review! We're thrilled to hear Anthony made the process easy and took the time to answer all of your questions. Thank you for recommending Jo Ann Walk State Farm, we truly appreciate your trust and support!
"
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Cayden

July 16, 2026

5  out of  5
rating by Cayden
"Great experience. I first talked to Anthony a while back when I was looking for a new car. I couldn't make the switch to State Farm at the time, but he left a great impression so I saved his info. After calling back I can say he’s incredibly transparent, knowledgeable, and just a solid, down-to-earth guy. We had a genuine conversation that sorted out everything I needed for auto policy. If you want a smooth and honest experience ask for Anthony. Saved me a huge headache so thank you!"
We responded:
"Thank you for your thoughtful review! We're so glad Anthony made such a lasting impression and was able to provide the honest, knowledgeable service you were looking for. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your trust and look forward to being here whenever you need us!
"
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Kiwi Harmony

July 16, 2026

5  out of  5
rating by Kiwi Harmony
"Matt did a excellent job helping me lower my car insurance 10/10 recommend ❤️"
We responded:
"Thank you so much for sharing your experience! We're truly glad that Rob was able to support you during such a tough moment and turn your day around. Providing excellent service and peace of mind is our top priority, and it's wonderful to hear you’re feeling confident and ready to hit the road with your new insurance. We really appreciate your 10/10 recommendation!
"
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Steve B

July 10, 2026

5  out of  5
rating by Steve B
"Nicole Therrien was a true professional. I just had a very bad experience with my former honeownerts insurance company. I had vehicle policies with Stare Farm of Enfield so I came into discuss switching. I am very glad I did. Nicole really found me a fantastic policy at a great price. We increased some other civereage on a project car I have been building when she found out how much money I put into it. This is customer service, and this how you develop a loyal customer base. State Farm of Enfield is excellent! Give them a call! Ask for Nicole."
We responded:
"Thank you for your wonderful review! We're so glad Nicole was able to help you find the right coverage and provide the level of service you deserve. At Jo Ann Walk State Farm, we truly appreciate your trust and are grateful for your recommendation.
"
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Dawn Bonenfant

July 8, 2026

5  out of  5
rating by Dawn Bonenfant
"Had the pleasure of dealing with Anthony, who was extremely helpful and knowledgeable. If I could give 10 stars, I would."
We responded:
"Thank you for the amazing review! We're thrilled to hear Anthony provided such helpful and knowledgeable service. Your "10-star" compliment means the world to us! Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your support."
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Joe Oliveira

July 8, 2026

5  out of  5
rating by Joe Oliveira
"Had a great experience with this State Farm office, especially with Anthony Izzo. Using informative, engaging and got the insurance policy up and running for me very quickly and on short notice"
We responded:
"Thank you for your great review! We're so glad Anthony provided an informative, efficient experience and was able to get your policy up and running quickly, even on short notice. We appreciate you choosing Jo Ann Walk State Farm and look forward to serving you!"
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Bret Sawy

July 3, 2026

5  out of  5
rating by Bret Sawy
"Always receive excellent service. Human voices when I call, quick responses to questions or changing insurance needs. Recently bogged down at the DMV Matt gave exceptional support when I realized I didn't have my updated card. After waiting for my appointment for over an hour, the DMV officer was about to send me away but Matt came through, texted and emailed my updated card and I was able to complete my appointment. All the people at JoAnn Walker are great, but Matt shined especially when I most needed. Thank you, Brett Sawyer."
We responded:
"Thank you for your kind words! We're so glad Matt was able to help when you needed it most. At Jo Ann Walk State Farm, we're committed to providing responsive, personal service, and we truly appreciate your continued trust and support!
"
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Donna Burke

July 2, 2026

5  out of  5
rating by Donna Burke
"Anthony was very friendly and knowledgeable. Explained all the products available to me in a professional manner. Would highly recommend him."
We responded:
"Thank you for your kind words and recommendation! We're so glad Anthony provided friendly, knowledgeable service and helped you find the right coverage. Thank you for choosing Jo Ann Walk State Farm, we appreciate your support!
"
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Michael Kondracki

June 25, 2026

5  out of  5
rating by Michael Kondracki
"Anthony Izzo was great! He got right to the heart of the matter bundling my home and auto policies for some great savings. Thanks Anthony!"
We responded:
"Thank you for your wonderful review! We're so glad to hear Anthony was able to help you bundle your home and auto policies and find you some great savings. Thank you for trusting us at Jo Ann Walk State Farm, we appreciate your business and look forward to being here whenever you need us!"
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Chris Nai

June 19, 2026

5  out of  5
rating by Chris Nai
"Always great service from all the staff here. Matt went above and beyond with all my questions and concerns. I have been doing business for 20 years with these guys.
Thanks for all you do"
We responded:
"Thank you for your continued trust and support over the past 20 years! We truly appreciate your loyalty and are so glad to hear you've consistently had great experiences with our team. We'll be sure to share your kind words with Matt—he'll be thrilled to know his extra effort made a difference. Thank you for being a valued part of our agency family. We look forward to serving you for many more years to come here at Jo Ann Walk State Farm!"
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Brenna Unverzagt

June 18, 2026

5  out of  5
rating by Brenna Unverzagt
"Anthony was amazing. He answered all of my questions quickly and efficiently. He’s very friendly and I’m quite pleased I chose to go with State Farm if that’s the kind of customer care I have to look forward to!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anthony provided such a great experience by answering all of your questions quickly and making the process easy and enjoyable. We truly appreciate you choosing State Farm, and we're grateful for the opportunity to serve you."
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benjamin Jaquith

June 17, 2026

5  out of  5
rating by benjamin Jaquith
"Every time I call I am greeted warmly. And any questions I have are answered quickly. They call back when they say they will. I get the service I need, when I need it. The questions answered when I ask with no B. S. or bouncing around. I love this office. They made a personal claim process easy and guided me through the entire process. Excellent team in this office.

Edit: I have been using this office for all of my insurance needs for years now. Stephanie has left and Nicole now takes care of my insurance and she has been exemplary! Always returns calls, messages and emails me promptly. If I make a change online on a weekend she validates it the next business day with a message or phone call. She is transparent and honest which is incredibly valuable as it saves me time, money and avoids confusion. Thank you very much for making the process of insurance easy!

Edit edit: 2026 and still getting the same great care from this office. Matt is filling in for Nicole and has been phenomenal in his personal approach to insurance, responds quickly and answers all of my questions. Daughter purchased a new vehicle and the process of insuring is and getting documentation as well as a drive safe and save beacon were super simple. Took mere minutes to start, approve and finalize the process. This office is excellent. Customer service is top-notch. So much so that even if there were competitive rates elsewhere I am very confident and happy to keep my insurance business right here at Joann Walk State Farm office in Enfield. Home, all my autos are covered here. Thank you for consistently setting the bar higher and higher every year."
We responded:
"Thank you for your kind words! We're happy to serve you!"
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Maia Valls

June 17, 2026

5  out of  5
rating by Maia Valls
"Justin did an amazing job helping me transfer my auto insurance policy to Connecticut. He took the time to walk me through every step of the process, answered all of my questions thoroughly, and made sure I understood my options. I really appreciated how patient, knowledgeable, and responsive he was throughout the entire experience.

He also worked with me to identify available discounts and coverage options that fit my needs, which made the transition much less stressful. Justin is always available to answer questions and provides excellent customer service. I truly felt supported every step of the way. Highly recommend him!"
We responded:
"Thank you for the great review! We’re happy to hear Justin did an amazing job helping you transfer your car insurance policy to Connecticut and walking you through the details of renters insurance.

We appreciate your kind words about how he answered all your questions—our team is here to make the process clear and stress-free. We truly appreciate your recommendation!
"
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Susan Altieri

June 16, 2026

5  out of  5
rating by Susan Altieri
"Matt was professional and walked me through my policy and helped me with all my insurance needs."
We responded:
"Thank you for taking the time to leave a review. We certainly appreciate your business here at Jo Ann Walk- State Farm Agent! "
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Christopher Henning

June 15, 2026

5  out of  5
rating by Christopher Henning
"Justin was very pleasant, friendly, and helpful. We are in the midst of a big move and he helped make the transition of insurance between two different states very smooth!"
We responded:
"Thank you for your kind review! We're so glad Justin was able to make your insurance transition between states smooth and stress-free during your move. Thank you for choosing Jo Ann Walk State Farm, we appreciate your trust and wish you all the best in your new home!"
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Wayne Wallberg

June 12, 2026

5  out of  5
rating by Wayne Wallberg
"I have been very happy with the responsiveness of Justin and the pricing on my policies. I moved my homeowners and auto policies to this agency and it has been a smooth experience; the quick answers and follow ups have been efficient and pleasant. I highly recommend this agency for your insurance needs."
We responded:
"Thank you for your wonderful review and recommendation! We're so glad Justin made your transition smooth and provided the responsive service you deserve. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your trust and look forward to serving you for years to come!"
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T B90

June 12, 2026

5  out of  5
rating by T B90
"Justin was able to help me get an insurance quote over $50 less than my current policy! He took his time and respected mine, and the result was a new customer!"
We responded:
"Thank you for your great review! We're so glad Justin was able to help you save on your auto insurance while providing respectful, personalized service. Welcome to Jo Ann Walk State Farm, we appreciate your trust and look forward to serving you for years to come!"
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Thalia Castro

June 5, 2026

5  out of  5
rating by Thalia Castro
"It was a quick, easy and affordable to get both of my cars insured. Thank you so much for the fast service."
We responded:
"Thank you for your kind review! We're so glad we could make insuring both of your vehicles quick, easy, and affordable. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your support!
"
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Briana Daigle

June 5, 2026

5  out of  5
rating by Briana Daigle
"Nicole was amazing and super helpful, such a kind and caring person to work with!"
We responded:
"Thank you for your wonderful review! We're so glad Nicole provided the kind, caring, and helpful service you deserve. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your trust and support!
"
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#iiSupportCT

June 2, 2026

5  out of  5
rating by #iiSupportCT
"Justin helped me out from start to finish! Made my mom happy and took a huge stress off of us. Thank you"
We responded:
"Thank you for your kind review! We're so glad Justin was able to help from start to finish and make the process less stressful for you and your mom. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your trust and support!"
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J L

May 29, 2026

5  out of  5
rating by J L
"Anthony was super attentive, friendly, and helped me out same day- helped me with significant savings on my auto insurance."
We responded:
"Thank you for your great review! We're so glad Anthony provided attentive, friendly service and was able to help you save on your auto insurance the very same day. Thank you for choosing Jo Ann Walk State Farm, we truly appreciate your trust and support!"