State Farm® Insurance Agent Jo Ann Walk
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wayne Ober
June 17, 2025
5
out of
5
rating by Wayne Ober
"I live in Florida. I needed insurance on my Connecticut Condo that I am currently renting out. I spoke with different insurance agencies with no good result. I was told by one of the insurance agents to call a specific State Farm insurance agency. The name I was given was Joann Walk - State Farm. . I called her agency, Ari answered my call. He was very helpful, after worrying about getting insurance, he told me he’d be happy to help. After I answered some questions for him, he was able to give me a price that was a little more than a third of what I had been paying my former insurer. Thanks Ari"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nicole at Jo Ann Walk State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Billy Norris
June 16, 2025
5
out of
5
rating by Billy Norris
"Great staff. Justin helped me switch over to a new policy similar to my old one with a different provider. Explained everything well and was very personable asking me questions to get to know me more. He helped me save money while not losing the coverages I need. I definitely recommend"
We responded:
"Thank you for reviewing Jo Ann Walk State Farm! We’re thrilled to know you had a positive experience with Justin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Juliana Jackson
June 14, 2025
5
out of
5
rating by Juliana Jackson
"I recently reached out to Nicole Therrien from State Farm for an insurance quote, and I was incredibly impressed with the experience from start to finish. The service was absolutely fantastic—prompt, friendly, and highly informative."
We responded:
"Thank you for your review! We are happy to hear you had a great experience with Nicole in our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Justin Chicano
June 14, 2025
5
out of
5
rating by Justin Chicano
"I’ve been with Jo Ann walk for 10+ years and Nicole T. Treated me like a friend not a customer.. I haven’t had customer service like that anywhere in a long time and I’m not the typical customer I have multiple services with State Farm she went above and beyond her duty’s. She reviewed my account like it was her own. I’m highly satisfied with her work ethics!!!!"
We responded:
"Thank you, Justin for being a loyal customer & giving Nicole a shout out. We appreciate you taking the time to review our office & are happy to help with all your insurance needs! "
Darlene Clark
June 11, 2025
5
out of
5
rating by Darlene Clark
"I’ve been with State Farm forever.. Ari was very helpful today I’m very pleased with my service"
We responded:
"Thank you for being such a loyal customer! We’re glad to know you’re satisfied with the service at Jo Ann Walk State Farm. We’re here to help!"
Tim Lashway
June 10, 2025
5
out of
5
rating by Tim Lashway
"Very easy to deal with . I was able to explain what I needed and wanted to justin and got just that . I have 3 separate policies all bundled together and it's cost effective this firm is very professional and actually care about there clients. I won't discuss my price but let's say I saved money with them thank you for helping me out"
We responded:
"Thank you for reviewing Jo Ann Walk State Farm! We’re thrilled Justin was able to take care of your insurance needs & give you such a positive experience. Your satisfaction is our top priority! We look forward to continuing to serve you."
Jennifer Bouchard
June 10, 2025
5
out of
5
rating by Jennifer Bouchard
"I had the pleasure to speak with Nichole T. She helped me understand how the insurance worked. Even with the 50 million questions I gave her she had answers and kept a cool head when I had to ask many questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nichole was able to assist you and provide clarity on your insurance questions. We appreciate your feedback and are here to help whenever you need assistance in the future!"
Brittany Schaller
June 10, 2025
5
out of
5
rating by Brittany Schaller
"Justin was incredibly helpful in helping me understand my current policy information and ensuring I was getting all applicable discounts!"
We responded:
"Thank you for taking the time to leave such a positive review! We're delighted to hear that Justin was able to assist you with your policy information and help you maximize your discounts. Your satisfaction is our priority, and it's wonderful to know that you had a great experience. If you have any more questions or need further assistance, feel free to reach out!"
Holly Brewer
June 10, 2025
5
out of
5
rating by Holly Brewer
"Working with Nicole Therrien is a pleasure. She is always quick to respond to all of my business requests and is on top of every change I need in a very timely fashion. She is A++++++.!!!!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that working with Nicole has been a positive experience for you. Her promptness and attention to detail are truly valuable, and we appreciate your recognition of her hard work. If you need any further assistance, please don't hesitate to reach out. Jo Ann Walk - State Farm is here to help!"
P Banas
June 9, 2025
5
out of
5
rating by P Banas
"I am a customer of Jo Ann and her team for over a decade. I am with the SF for over 20 years. In this time I was only with 2 agents and Jo Ann is one of them. During this time I experienced car damage on a parking lot by unknown driver. My case was handled with understanding and was processed in very professional manner. Recently I need an assistance with documentation for my apartment association. Ari was extremely helpful. He prepared documentation, and was constantly following on case until completed. I highly recommend service of Jo Ann's and her Team."
We responded:
"Thank you for your wonderful review! We truly appreciate your loyalty over the past decade and are thrilled to hear about your positive experiences with our team at Jo Ann Walk - State Farm. It's great to know that we handled your car damage case with understanding and professionalism, and that Ari was able to assist you effectively with your documentation needs. Your recommendation means a lot to us! If you ever need further assistance, please don’t hesitate to reach out. We're here to help!"
Lynn Sacerdote
June 9, 2025
5
out of
5
rating by Lynn Sacerdote
"Love this office. Jo Ann and her staff know what they're doing and strive every time I visit to make sure that everything I need is taken care of. Super glad to have a local State Farm office with talent as good as this!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you love our office and that our team consistently provides you with excellent service. Your satisfaction is our top priority, and we’re glad to have the opportunity to assist you. If you ever need anything in the future, please don’t hesitate to stop by or reach out. We appreciate your support!"
Joshua McGugins
June 7, 2025
5
out of
5
rating by Joshua McGugins
"I had the pleasure of working with Justin during the early stages of my home buying journey. As someone new to the process, I really appreciated his patience and guidance during the few times we connected. Although I ultimately decided to take another route due to circumstances beyond Justin’s control, I’m genuinely looking forward to the opportunity to work with him again in the future."
We responded:
"Thank you for sharing your experience! We're glad to hear that Justin provided you with the patience and guidance you needed during your home buying journey. It's understandable that circumstances can change, and we truly appreciate your openness to working with him again in the future. If you have any questions or need assistance down the line, please don’t hesitate to reach out. We look forward to the opportunity to assist you again!"
David Mercier
June 6, 2025
5
out of
5
rating by David Mercier
"Spoke with Ari of getting help with my drive safe and my policy, he was very respectful and made sure I was aware of the changes that were made and that they were made successfully"
We responded:
"Thank you for your feedback! We're delighted to hear that Ari was able to assist you with your Drive Safe & Save program and policy changes. His respectful approach and attention to detail are what we strive for in our service. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
daniel zabilanky
June 6, 2025
5
out of
5
rating by daniel zabilanky
"Love State Farm and this agency!! Justin is a great person who is willing to help you any way he can. He made switching policies and getting insurance information a walk in the park, all while doing it in a timely way."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you love State Farm and our agency. It's fantastic to know that Justin made your experience of switching policies and obtaining insurance information so easy and timely. We truly appreciate your kind words and your trust in Jo Ann Walk State Farm. If you ever need further assistance, please don’t hesitate to reach out. We're here for you!"
Deb James
June 5, 2025
5
out of
5
rating by Deb James
"Justin was amazing. He was knowledgeable, helped us navigate our situation, answered all our questions and was easy to work with. He stayed late to work with us and really made the experience super easy. He was great to work with!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Justin provided you with such a positive experience. His dedication, knowledge, and willingness to go the extra mile truly make a difference. We appreciate you taking the time to share your feedback, and we're here to help whenever you need assistance in the future!"
SystemError
June 2, 2025
5
out of
5
rating by SystemError
"Justin was great and made changing my policies quick and easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
khamp phimvongsa
May 31, 2025
5
out of
5
rating by khamp phimvongsa
"I have been working with Joann for 2 years and I always receive the best professional service. She works hard to make sure I have the coverage I need at the best price. Her expertise and experience in the insurance industry is first class."
We responded:
"Thank you for your 5-star review! Jo Ann Walk - State Farm is happy to be your good neighbor!"
Kevin mccrewell
May 30, 2025
5
out of
5
rating by Kevin mccrewell
"Nicole was great to deal with and so knowledgeable! Couldn't imagine a easier process or a better experience. Thanks Nicole!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided you with such a great experience and made the process easy for you. Her knowledge and dedication to her clients are truly commendable. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks again, and we appreciate your support!"
Kaylah Pellegrino
May 28, 2025
5
out of
5
rating by Kaylah Pellegrino
"Justin was great to talk too! Very personable! Would definitely recommend!"
We responded:
"Thank you for your kind words! We're so glad to hear that you had a great experience talking with Justin. His personable approach makes a big difference, and we appreciate your recommendation. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Jen Greene
May 27, 2025
5
out of
5
rating by Jen Greene
"We have been with JoAnn Walk for many years. We appreciate the responsive service."
We responded:
"Thank you, Jen for your loyalty & trust. We truly appreciate your business & are happy to serve you! "
Rob Zielonka
May 25, 2025
5
out of
5
rating by Rob Zielonka
"Justin was great to talk to and provided a quick quote. It was an easy process."
We responded:
"Thank you for your positive review! We're delighted to hear that Justin made the quoting process quick and easy for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help! "
Kevin McMahon
May 23, 2025
5
out of
5
rating by Kevin McMahon
"Absolutely amazing! Great response and customer service. Very timely and willing to work my insurance out even with the holiday approaching. Nicole was a pleasure to work with."
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that you had an amazing experience with Nicole and that she provided prompt and helpful service, especially leading up to the holiday. Your satisfaction means a lot to us, and we appreciate your kind words. If you need any further assistance, please don’t hesitate to reach out. We're here to help!"
beth monfette
May 22, 2025
5
out of
5
rating by beth monfette
"Nicole is hands down the best employee. She goes above and beyond for you. She’s helped us a multitude of times and gets the job done no matter what. She’s fantastic!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Nicole has consistently gone above and beyond to assist you. Her dedication and commitment to getting the job done truly make her a valuable member of our team. We appreciate your kind words and your trust in us. As always, we're here to help!"
Sam Karp
May 22, 2025
5
out of
5
rating by Sam Karp
"Nicole Therrien was amazing to work with. She worked diligently to get in contact with the Mortgage Company to get payment for my homeowners insurance policy before it lapsed. Her customer service was phenomenal and went above and beyond to get payment for the policy. My entire experience with Nicole was very pleasant and she was extremely helpful."
We responded:
"Thank you for your fantastic feedback! We’re so glad to hear that Nicole provided you with such exceptional service and was able to assist you with your homeowners insurance policy. Her diligence and commitment to going above and beyond for our clients are truly commendable. We appreciate your kind words and are here to help whenever you need assistance in the future!"
Megan Coventry
May 21, 2025
5
out of
5
rating by Megan Coventry
"Have the best experience when I speak with Nicole. She is the best. Always a joy to speak with and always has time to explain things when needed for me. Recommend highly!"
We responded:
"Thank you for your wonderful review of Jo Ann Walk - State Farm! We're thrilled to hear that you consistently have the best experience with Nicole. Her joyfulness and willingness to explain things clearly make a significant difference for our clients. We truly appreciate your recommendation and look forward to assisting you in the future! If you need anything, don’t hesitate to reach out."