Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ferg Switzer

May 10, 2023

5  out of  5 rating by Ferg Switzer
"Great place to get insurance. Friendly staff and communicates thoroughly. It's hard to find good customer service like this. I'm so glad I stopped in for insurance. Margaret is Awesome!!!!!!! along with the entire staff!!!!!! Huge thanks to Jo Ann and her team."

Brian Baker

March 30, 2023

5  out of  5 rating by Brian Baker
"I've had multiple interactions with both Stephanie and Margaret over my time with State Farm & I have never had a bad experience. They always help me with exactly what I need while making it a quick and easy experience. Thank you!"

Angela Keene

March 14, 2023

5  out of  5 rating by Angela Keene
"I had a fantastic experience working with Carolyn. She was helpful, informative, and friendly. I was able to switch my insurance company to State Farm for a better rate with better coverage and Carolyn made it so convenient!"

Lymari Fines

March 14, 2023

1  out of  5 rating by Lymari Fines
"(Translated by Google) The person who helped me was excellent, what I did not like was the person in the office. (Original) La persona que me atendió fue excelente, lo que no agradó fue la persona en la oficina."

Rebecca Sadosky

March 3, 2023

5  out of  5 rating by Rebecca Sadosky
"My husband and I had a great experience working with Jo Ann’s team!"

Devin Johnston

February 27, 2023

5  out of  5 rating by Devin Johnston
"Really good people, with great customer service and response time, Stephanie, an agent that took care of changes to my policy was very professional and was a great help"

Frank Bonavita

February 16, 2023

5  out of  5 rating by Frank Bonavita
"Excellent service"

Gb Crowne

October 14, 2022

5  out of  5 rating by Gb Crowne
"Fantastic service! I appreciate I get the required support every time."

kayliana criscio

June 30, 2022

5  out of  5 rating by kayliana criscio
"I have had a tremendous experience with this company. Specifically with Sophia. She is the greatest! Any questions or problems I have she responds right away and fixes it right away. Definitely recommend this insurance and specifically Sophia."

Carol Rishert

May 25, 2022

5  out of  5 rating by Carol Rishert
"I was transferring my State Farm policies from NC to CT. I called this agency and spoke to Stephanie. She was friendly,professional, efficient and knowledgeable. What a great experience and a relief that one more moving chore was crossed off my list. I picked this agency randomly but what a lucky choice."

Cari Kelley

April 14, 2022

5  out of  5 rating by Cari Kelley
"I absolutely love this Branch! JoAnn is incredibly! She is alway able and willing to meet with me and my family! She can answer all of our questions and is helpful when walking is through things we might not fully understand!!! Thank you!!"

Holly Bonasera

March 12, 2022

5  out of  5 rating by Holly Bonasera
"Jo Ann's team is awesome! We bought our CT home before we put our out of state residence on the market. They managed the transitions in homeowners insurance seamlessly. When we arrived they handled our evolving car insurance needs perfectly. Professional, expert, efficient, and friendly. We heartily and unreservedly recommend Jo Ann Walk's State Farm office to everyone. A special thanks to Lisa Gallipo who took our first call and stood by us from the moment we went into contract on our new home."

Alex Reed

February 23, 2022

5  out of  5 rating by Alex Reed
"Special shout-out to Sophia for getting my quote so quick and efficiently! Wonderful staff."

Meghan Harrington

February 23, 2022

5  out of  5 rating by Meghan Harrington
"Love this branch! I was searching around for new insurance. Lisa was able to quote me with a few different options and was able to insure me with the best package for the best price! Staff is also very friendly and thorough. Highly recommend!"

Gari Auretta

February 23, 2022

5  out of  5 rating by Gari Auretta
"They truly are the best neighbors !! My best interests are their goal."

josh deveau

February 9, 2022

5  out of  5 rating by josh deveau
"Jo Ann Walk and her agents are the best that i have dealt with. I have been a customer of theirs for well over 18 years. My #1 is Dawn, she took the time about 6 months ago to sit down with me and go over my multiple policies with a fine tooth comb and look at all the details from when my claim was officially started back in 2004 to make sure everything was correct and in order. Its nice to have people that care and don't just refer to you as a claim number. State farm is highly recommended by me to family and friends when i get the oppritunity."

Natalie Brayson

February 4, 2022

5  out of  5 rating by Natalie Brayson
"Sophia & all other team members in Jo Ann's office have been consistently friendly & very responsive to any questions & concerns we've had over the years. They've been especially considerate of my elderly mother's insurance needs, so we'd highly recommend them to other senior citizens, as well."

Lionel Lavallee

January 7, 2022

5  out of  5 rating by Lionel Lavallee
"Great and do what they say."

Holly Reynolds

January 7, 2022

5  out of  5 rating by Holly Reynolds
"Love this branch! Was in an accident this morning and went to see Lisa and Dawn and although I will need to go through the other persons insurance to file, Lisa and Dawn both took time to tell me the whole process, my options, and let me know that if I have any questions that they can walk me through it. Very friendly and every time I call or stop in, this branch has awesome service! And Coop the dog gives kisses so added bonus! Thanks-"

Jeramiah Nicholson

January 3, 2022

5  out of  5 rating by Jeramiah Nicholson
"Very understanding and helped me get insurance fast"

Alnita Williams

September 27, 2021

1  out of  5 rating by Alnita Williams
"I contacted them to get insurance,Instead of them even trying to help me I was brushed off"

Meghan Dudas

July 31, 2021

5  out of  5 rating by Meghan Dudas
"Everyone that I have talked to is professional, knowledgeable and kind. They are always helpful and service through state farm is 24 hours."

Jim Bouchard

December 8, 2020

5  out of  5 rating by Jim Bouchard
"Received excellent service Agent's assistant helped me review other insurance payment dates. Helped plan my next 2 months finances"


October 18, 2020

5  out of  5 rating by SAM DUCHARME
"I am a long time-happy customer. I always feel like a friend when I call, and they are very helpful... and competent."

benjamin Jaquith

October 3, 2020

5  out of  5 rating by benjamin Jaquith
"Every time I call I am greeted warmly. And any questions I have are answered quickly. They call back when they say they will. I get the service I need, when I need it. The questions answered when I ask with no B. S. or bouncing around. I love this office. They made a personal claim process easy and guided me through the entire process. Excellent team in this office."